How We Work

Working with BitPusher is different than other service vender and client relationships. At BitPusher we take great pride in the way we communicate with our clients and how we work together.  We’re don’t just get to know your technology, we take a holistic approach and make sure we understand all the things that are important to your organization from application to business priorities.

A Close Partnership

From the moment you become a BitPusher client, we work closely with you to get a deep understanding of your environment and needs.  Our client intake process is thorough — in addition to understanding your technology and application, we learn about your organization and your business needs and priorities.  We don’t have rigid rules about what you can and can’t do with your environment.  You tell us what you want to happen or what goal you want to achieve.  From there we’ll discuss the pros and cons, the costs involved, as well as the risks and benefits, all in the context of what’s important to you.

We Take the Worry Away

We take full responsibility for your infrastructure so you don’t have to, allowing you to focus on the things you care about and not worry about the things you want to be able to depend on without worrying.  That doesn’t mean you’re left in the dark.  We’re completely transparent about what we do and how we’re doing it.  We also can train you on anything you want to become the expert on within your environment. We’re not just a black box vendor.  You can interact with your application stack as little or as much as you want.

We’re Flexible So You Can Follow Your Passions

Our relationship is flexible. If it’s a black box vendor you want, we’ll come to you only for the things that need your attention.  But when there are pieces where you want more attention to what is strategic for you, we’re happy to be collaborative about the components you’re passionate about and interested in.

Find out more about How We Work With You and our Unique Billing Model.