BitPusher does DevOps. We offer a full range of services, from providing 24/7 monitoring and support provided by senior DevOps engineers, to expanding, revamping, and migrating entire infrastructures. We work closely with you to provide the right mix of services to meet your business needs.
24/7 Monitoring and Response
BitPusher’s 24/7 monitoring and response covers your entire stack: server/cloud infrastructure, operating systems, databases, application servers, caches, etc. When something breaks, we fix it. Other than making changes to your application code, our 24/7 team has the breadth and depth to cover it. We engage in continuous improvement, learning from incidents and optimizing based on the metrics we collect. We’re always looking for ways to monitor your environment more effectively.
Ongoing Management and Support Services
With BitPusher’s ongoing management and support services, we take primary responsibility for the operational state of your online services. In addition to 24/7 monitoring and response, we handle all day-to-day administration of the systems, cloud, software and databases. This includes basics such as security updates and capacity management, as well as working with you to keep improving the delivery of your services and evolving the stack to support your future plans.
No matter the size or level of complexity, we can move your live application into a new cloud or physical infrastructure with minimal disruption. We start by working with you to design the new architecture, understanding your business requirements to ensure that the new environment supports your needs and priorities. We set up data replication for all databases and data stores, even for ones which lack native replication support. We handle the buildout, including automation, and work with you to ensure complete functionality and testing for a smooth transition.
If you’re just in the process of turning your software into an online service, or building a new application, we can design and implement a platform which keeps costs low in the beginning while being ready to scale as you grow. We build the full operational framework — monitoring, provisioning and configuration management, backups, security measures (both perimeter and internal), redundancy and replication, deployment automation, and tooling to reduce the effort and cost of ongoing maintenance. And as always, we make sure your infrastructure is aligned with your business requirements.
Based on a combination of open source tools and cloud provider functionality, we automate provisioning and configuration management, as well as a large array of administrative functions. We can provide complete automation for creating and destroying test environments, ensuring consistency with production as well as allowing for cost-effective testing at both large and small scales. Our reusable engineering model allows us to leverage ways your environment is similar to others to greatly reduce automation costs.
Either as a prelude to ongoing management or as a standalone project, BitPusher will take your existing environment and revamp it in-place to improve scalability, manageability, redundancy, security, performance and cost-effectiveness. We take the time to understand both the existing implementation and the business priorities, to ensure you end up with a platform that meets your needs, both now and in the future, efficiently working through backlogs of projects and technical debt.
Modern cloud environments provide many ways to set up the same application services, but different architectures and resource choices will deliver different results. We understand how the specific cloud and infrastructure components behave, both under normal conditions and under stress, and we make sure your cloud resources and architecture are set up to optimize your environment based on your specific business priorities. We also help you understand costs, keeping track of how resources are being used and making sure you’re not paying for things that aren’t delivering good value.
Security and Redundancy
Security and redundancy are baked into everything we do, as well as getting explicit focus. Architecture and configuration decisions are made based on an understanding of what data lives where, how that data is accessed, and potential infrastructure vulnerabilities. In addition to standard measures such as encryption, firewalls/security groups, replication, backups and monitoring, we consider threat and risk models to understand what can go wrong, in terms of both breaches and service failures, and implement multiple layers of protection to safeguard your services and data. We also handle ongoing operational procedures such as security reviews, security updates, scans and failure tests to ensure that the measures put in place are continually effective.
Technical Infrastructure Mergers and Acquisitions
When an application or company is purchased, the technical infrastructure often needs to be revamped to fit into the technical and compliance context of the new owner. BitPusher migrates, merges or revamps your infrastructure to meet both the technical and business requirements of the new context, ensuring efficiency of both infrastructure and operations.
Limited Scope Projects
Many of our managed support clients begin with a one-time improvement project to address a specific pain point. From initial assessment to delivery, we will look at the issue in the context of the infrastructure and always seek to add value by providing advice on the environment as a whole.
BitPusher offers custom designed on-site seminars. Common topics include automation, best practices and cloud infrastructure. These are two-way conversations, led by BitPusher experts who are both senior engineers and experienced facilitators. Whether you’re looking to optimize the use of your cloud provider, to rearchitect an application, or to design internal DevOps practices, we can design a workshop which accomplishes your goals.